Customer Testimonials

Enthusiastic customers regularly write Able Garage Door Service to tell us how our focus on customer service, support and products has helped them with their garage door needs. Here is what they’ve had to say!

on Thursday, 10 May 2012 19:27.

My garage door closed one evening and would not open due to a broken spring. W were unable to manually get the door open (one spring was still working). I found Able Services via Angies List and called them, they responded promptly and said I would be third on their list the following morning.

The service tech called about arriving early, made a fair and accurate assessment and estimate of the cost. He suggested replacing both springs rather than just one, I already knew this was an accurate recommendation and followed his advise.

He performed the repair quickly and checked the overall condition of the door. He checked the overall adjustment of the door and showed me how to get it open manually if a single spring failed.

Great tech, service and reasonable price. The Able Garage Door Sticker is now on my garage door.


on Friday, 27 April 2012 15:11.

I managed to get my garage door off track and stuck shut and he put it back right and even adjusted the spring tension to accommodate the insulation I am planning on adding to the door.
Member Comments: 
Tim was awesome.  I had messed up the door after coming home from work ~6 pm I called and left a message with him and by 6:20 or so he called back and said he could be there first thing the next morning 7am.  We had wanted the first call of the day and he accommodated  us so we could both get to work on time.  Well he showed as he stated at 7 am and was done by 7:40 am.  And only charged $65!  Just awesome!  On top of all of that the garage door is softer than before, bonus!

on Friday, 13 April 2012 19:50.

Replaced broken door hinge.

Tim came out and fixed the door quickly and inexpensively. I would definitely recommend.


on Monday, 09 April 2012 19:44.

I live in a 25 year old house. I just happened to look at the (probably original) garage door lift cables one day as I was walking by. Those are the steel wires that run from the bottom of the garage door on each side, to a pulley or a drum above the door, and actually lift it up. They are made up of multiple strands of steel wire. As I looked at the cables closely, I discovered that one of them was badly frayed. A majority of the steel wires were broken and the heavy (close to 200 lbs.) double-wide door was being lifted on one side by less than half of the original cable. An accident waiting to happen!

Note to others...check your own garage door lift cables once in a while. It is a lot cheaper to replace the cables than to repair damage to your car if the cable breaks while your car is under the garage door. Or if a person or pet happens to be under the door when the lift cable breaks and is injured...I don't even want to think about it.

I checked Angie's List and saw a lot of good comments about Tim Hale at Able Garage Door Service. So I called him and set up an appointment for the next afternoon.

 Tim arrived the next afternoon, a pair of lift cables in hand (you always replace them as a pair) and quickly set to work. In about 30 minutes he had replaced both lift cables, adjusted the torsion springs, checked the tracks for proper alignment, readjusted the down and up forces, and adjusted the safety reverse pressure sensing. He also lubed the rollers and hinges and suggested that I do so annually.

We gave him a check and he was on his way in about 35 minutes.

Tim Hale has over 15 years of experience in garage door installation and repair work


on Friday, 24 February 2012 00:17.

I was glad to see that the spirit of the small businessman was still intact and that customer satisfaction, service, and ethical treatment is still alive and well, at least in Tucson. Tim, from Able Garage Door, did a great job, didn't keep me waiting, was very professional, and obviously knew what he was doing. I got more than my money's worth and would call him again in the future."

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